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Claim Your Free PageKAOLO A/C & PLUMBING LLC is a family-owned contractor based in Phoenix, Arizona. The business operates under owner Eric, who manages both field work and customer relationships directly. With a 4.6-star rating accumulated across 21 client reviews, the company has established a consistent track record of satisfactory service in the Phoenix metropolitan area and neighboring East Valley communities.
This contractor distinguishes itself through transparent pricing and second-opinion diagnostics. Multiple reviewers recount how Eric identified problems that other companies either misdiagnosed or used to recommend costly replacements. Brittany Zuercher noted that competitors quoted $6,500 to $15,000 for a new AC unit, while Eric provided the actual price upfront and honored it through completion. Kenneth Rafftesaeth similarly described how Eric's examination revealed no repairs were necessary after another company flagged a condenser coil leak. The business also offers same-day service for urgent situations, completing at least one full AC replacement within a single hour.
Eric appears repeatedly across customer accounts as the primary technician. Matthew Jones described his experience replacing a hot water heater, calling the process seamless. AQEEL ALAZZAWI credited the crew with finishing his AC replacement the same day it was requested during a Phoenix summer. Brittany Zuercher's review detailed Eric changing her thermostat wiring and confirming proper filter placement before leaving. Each narrative emphasizes direct communication, upfront pricing, and thorough post-job verification.
21 reviews yield a 4.6-star average with no rating below 4 stars. Five reviewers specifically mention same-day or urgent-response service. Three customers highlight how Eric provided second opinions that saved them from unnecessary replacements. All positive reviews reference owner Eric by name.
Diagnostics, refrigerant recharges, condenser coil assessment, and system tune-ups for residential cooling.
Complete unit swap with same-day installation options. Includes thermostat rewiring and post-install verification.
Winter heating system checks and furnace repair. One reviewer scheduled a December furnace inspection.
General plumbing fixes and new fixture work. Offered as a secondary trade alongside HVAC.
Tank and tankless water heater swaps. Matthew Jones described a straightforward replacement experience.
Independent system assessment for homeowners uncertain about prior contractor recommendations.