Major Appliance Parts

Major Appliance Parts supplies replacement components for refrigerators, washers, dryers, and cooking equipment to do-it-yourself homeowners and professional technicians across the Phoenix metropolitan area. With 199 customer reviews maintaining a 3.6-star average, the shop operates seven days a week from 8 AM to 5 PM, offering will-call and over-the-counter part procurement. Customers travel from surrounding communities to access hard-to-find components for older appliance models no longer covered by manufacturer warranties.

This parts supplier distinguishes itself through specialized inventory that larger retail chains often cannot match. Reviewers describe staff members who verify compatibility over the phone before customers make the trip, reducing the risk of purchasing incorrect components. The shop carries genuine OEM parts and aftermarket alternatives, allowing customers to choose between manufacturer warranties and cost-conscious options. One reviewer specifically praised the team for confirming part availability on New Year's Eve and remaining past closing hours to accommodate a customer with a lengthy drive.

Customer experiences reveal a mixed record of service consistency. Multiple five-star reviews cite Bart as a friendly, knowledgeable team member who helped customers identify correct dryer drum rollers and provided repair guidance. However, several one-star reviews document frustrating experiences: ordered wrong parts, delayed refunds, and instances where the shop appeared closed during posted hours. One reviewer described a refund dispute spanning three weeks, while another reported waiting an hour for a staff member to arrive during posted business hours.