Moon Valley Plumbing

Moon Valley Plumbing holds a 4.3-star rating across 11 homeowner reviews in Phoenix, Arizona. This locally-operated contractor operates Monday through Friday from 7 AM to 7 PM, delivering plumbing solutions across the greater Phoenix metropolitan area. The company operates under the Service Experts national network, formerly known as Orangutan Home Services, and maintains ACE certification for its technicians.

What distinguishes Moon Valley Plumbing is their dual expertise in both plumbing and HVAC systems, allowing homeowners to address multiple home systems through a single service provider. The Service Experts network provides financing options and an Advantage Program for ongoing maintenance. Their service menu spans water heater installation and repair, water treatment systems, indoor air quality solutions, and emergency heating services. The company backs their workmanship through a service guarantee, offering homeowners recourse when issues arise after repairs.

Customer reviews consistently highlight technician Alex Crocker, who receives praise for arriving on schedule, explaining repair options in accessible language, and providing honest assessments of what the company can and cannot accomplish. One reviewer described Alex as arriving like the cavalry after another contractor abandoned a job mid-project. Another review mentions technicians Alex and Jr working through challenging conditions in an older home while keeping the workspace clean. These accounts suggest a focus on follow-through and transparency that some competing contractors in the area reportedly lack.