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About Obsidian Home Services
Obsidian Home Services operates as a Phoenix-based HVAC contractor delivering repair and maintenance solutions across the metropolitan area. The company maintains a single-contractor matching model, connecting homeowners with one ROC-verified technician rather than distributing leads across multiple contractors. Their service request system promises contractor contact within ten minutes of submission, with automatic escalation to a backup technician if the initial window is missed. The business is located at 6626 West Tether Trail in Phoenix, serving residents throughout the Valley.
The company's service model distinguishes itself from traditional lead-generation platforms by guaranteeing that customer information is sent to exactly one licensed contractor, eliminating the auction-style bidding common on consumer review sites. All services are provided at no charge to homeowners, with the company monetizing through contractor subscriptions rather than lead sales. Their ROC verification process screens technicians before inclusion in the network, and the ten-minute response window is backed by automatic escalation protocols. Emergency and scheduled HVAC repairs are currently available, with plumbing and electrical services listed as forthcoming offerings.
Services
AC Repair
Diagnosing and repairing cooling system failures, including refrigerant issues, compressor problems, and electrical malfunctions.
Heating Repair
Fixing heating system issues including ignition problems, heat exchanger repairs, and blower motor replacements.
Emergency HVAC Service
Same-day response for system failures, especially during Phoenix summer heat waves.
HVAC Maintenance
Seasonal tune-ups to maintain system efficiency and prevent costly breakdowns throughout the year.
System Diagnostics
Professional troubleshooting to accurately identify issues before they become expensive repairs.