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About On Point Appliance Repair (phx)
On Point Appliance Repair serves Phoenix area homeowners as an appliance repair specialist holding a 4.8-star average across 17 client reviews. The business operates out of Phoenix, Arizona, and manages service requests through their phone line at (602) 345-1638. Reviewers reference properties across multiple East Valley cities including Peoria, where a property manager specifically praised their punctual and professional approach to service calls.
What distinguishes this contractor is their willingness to examine additional systems beyond the original repair request. One reviewer noted Paul checked their AC unit to ensure proper operation after resolving a refrigerator issue, providing unexpected value. The technician carries experience with appliance brands like Bosch and handles installations including Nest smart thermostats and new dishwashers. Multiple reviewers mention fair pricing and clear communication throughout the service process.
Reviewers share specific scenarios illustrating the service approach. A Bosch dishwasher water pump replacement was completed to the owner's satisfaction. Another reviewer described Paul as reliable across 16 years of managing resort vacation rental properties, handling electrical, plumbing and HVAC needs for multiple homes. A Peoria property manager noted their ability to repair diverse equipment beyond typical appliances, with tenants expressing appreciation for the technician's knowledge and reliability.
What Customers Say
7 of 8 published reviews award 5 stars, with negative feedback citing communication issues rather than repair quality. Positive reviewers consistently mention Paul's knowledge, fair pricing, and willingness to explain the diagnostic process.
Services
Dishwasher Repair
Diagnoses drainage issues, pump failures, and electrical problems across major brands including Bosch.
Refrigerator Repair
Resolves cooling problems, compressor issues, and sealing concerns for residential units.
Thermostat Installation
Installs Nest smart thermostats in residential properties with proper configuration.
Appliance Installation
Installs new dishwashers with proper plumbing connections and leak testing.
Multi-Trade Property Maintenance
Handles electrical, plumbing, and HVAC needs for property managers with multiple rental homes.