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Claim This BusinessPatrick Riley | Isley's Cooling, Heating, Plumbing, & Electrical has built one of Phoenix's more comprehensive home services operations, covering air conditioning, heating, plumbing, and electrical work under a single roof. With 1,414 Google reviews and a 4.7-star rating, the company has demonstrated consistent execution across a wide range of residential service calls in the Phoenix metro area.
The business operates around the clock — every day of the week — which sets it apart from many local HVAC companies that limit emergency availability. For Phoenix homeowners dealing with mid-summer AC failures or sudden plumbing issues, this 24/7 availability is a meaningful differentiator.
On the cooling side, Patrick Riley offers central AC repair and replacement, ductless mini-split installation, AC tune-ups, emergency AC repair, duct sealing, and duct cleaning. Their heating services span furnace repair and installation, heat pump repair and installation, and heating tune-ups. The plumbing division handles tank and tankless water heater work, sewer line repairs, slab leak detection and repair, drain cleaning, water filtration, and emergency plumbing. The electrical team covers panel repair and installation, circuit breaker replacement, whole-home rewiring, indoor lighting, ceiling fans, smart home automation, backup generator installation (Generac standby systems), and EV charger installation.
One standout feature is the company's flat-rate pricing model — rather than charging by the hour, they quote a fixed price upfront before any work begins. Combined with a 100% satisfaction guarantee (they'll redo the job at no charge if you're not happy), this approach addresses the uncertainty that often accompanies HVAC and home services work.
The VIP Maintenance Plan and Worry Free Home Comfort program give Phoenix homeowners ongoing coverage options. Technicians wear shoe covers inside homes and are described on the website as licensed and background-checked.
Customer reviews reflect a largely positive experience, with recurring mentions of named technicians who communicated well and showed up on time. There is one notable critical review raising concerns about practices with elderly customers, which the company appears to have addressed with a follow-up resolution. Overall, the breadth of services, round-the-clock availability, and transparent pricing structure make Patrick Riley | Isley's a strong option for Phoenix homeowners looking to consolidate their home service relationships with a single provider.
Customers frequently highlight the professionalism and communication skills of specific technicians, with multiple reviewers naming Ernest, Shaun, and Kamil by name. Several reviews commend the team's punctuality and thorough explanations of work. The 24/7 availability and ability to handle same-day or next-day service calls are recurring themes. One critical review raised concerns about upselling to an elderly customer, though the company followed up with a resolution within the week.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| SaturdayToday | Open 24 hours |