Pro-Tec Refrigeration, Inc

Pro-Tec Refrigeration, Inc operates from 5621 S 24th St in Phoenix, Arizona, serving the greater Phoenix metro area including neighborhoods near South Mountain and the I-10 corridor. The business holds an Arizona contractor license and maintains round-the-clock availability, 365 days per year, which aligns with the extreme summer temperatures the Valley experiences. With a 4.0-star rating from 13 verified customer reviews, Pro-Tec focuses on residential and commercial air conditioning systems alongside refrigeration equipment, offering free estimates for energy-saving upgrades.

The contractor distinguishes itself through an Energy Management team that analyzes control systems and equipment to reduce electricity consumption for clients. Their 24/7 service model ensures technicians respond to emergency calls during the brutal Phoenix summers when AC failures create immediate safety concerns. While the company does not prominently list specific manufacturer partnerships on their site, their specialization in both air conditioning and commercial refrigeration positions them as a dual-trade contractor capable of handling equipment that falls outside typical HVAC scope.

Customer experiences reveal mixed results. Two negative reviews detail significant concerns: a reviewer named George Gilbert observed unprofessional conduct among technicians on a shared flight, while Anna and Mark reported a commercial freezer repair that left their unit operating above freezing after Pro-Tec's visit, with no follow-up support and no invoice provided despite a $1200 charge. Positive reviewers like adammus Ford and Concerts, Cars and Canines cite good pricing and reliable service respectively, indicating the contractor fulfills certain client expectations consistently.