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Claim This BusinessRams Heating and Cooling operates as a licensed HVAC contractor serving the Phoenix metropolitan area, including neighborhoods across the East Valley. With 65 verified customer reviews yielding an exceptional 4.9-star rating, the company has established a strong reputation for residential heating and cooling solutions. The business is owner-operated, with Ramon Martinez leading service calls and overseeing installations. Phoenix homeowners can expect transparent estimates and professional communication from initial contact through job completion.
What distinguishes Rams Heating and Cooling is the emphasis on rapid turnaround without sacrificing quality. Reviewers note the team works extended hours during Phoenix's brutal summer heat waves to minimize homeowner time without air conditioning. The company handles thermostat upgrades, new system installations, and diagnostic repairs. Technician Ramon takes time to explain repair options and ensure customers understand the work being performed. Clean-up after installations receives consistent positive mention, with reviewers noting the crew leaves no mess behind.
Customer stories from reviews highlight specific scenarios the team handles with skill. One homeowner needed a new thermostat and received same-day service. Another received a complete new unit and thermostat installation within two days of the estimate. The team assists with elevated register adjustments that difficult for homeowners to reach. Technicians Mr. Martinez and Ramon both receive named recognition for professionalism and attentiveness to customer concerns.
5 of 6 reviewers award 5 stars, with technicians Ramon and Mr. Martinez receiving named recognition for professionalism. Positive reviews cite same-day service, rapid 2-day installations, and thorough clean-up. 1 negative review mentions Freon issues with a 5-year-old installation.
System repair with prompt diagnosis. Technicians identify issues and explain repair options before proceeding with work.
Winter heating system repair and tune-up services for Phoenix's occasional cold spells.
Complete new system installation. Reviewers report full unit and thermostat installation within 2 days of estimate.
Smart thermostat and programmable thermostat installation. Same-day service available for thermostat emergencies.
Duct inspection and register adjustments. Team assists with elevated registers homeowners cannot reach.
Preventive maintenance to extend system lifespan. Clean-up included with all service calls.