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Claim This BusinessRaven Heating & Cooling has operated from Tucson, Arizona since 2010, when owner Matthew Uselton established the company after a decade in the HVAC repair industry. With ROC license #322946, this family-owned business maintains a perfect 5-star rating across nine verified reviews. The company serves Tucson proper along with surrounding communities in Pima County, handling residential heating, cooling, and ventilation systems from annual maintenance to complete system replacements.
What distinguishes Raven Heating & Cooling is the direct involvement of the owner on service calls. Matthew Uselton, who began repairing HVAC systems in 2000, personally handles jobs rather than dispatching subcontracted technicians. Reviewers consistently note his willingness to explain diagnostic findings, demonstrate proper system maintenance, and suggest cost-saving measures. One reviewer described how Uselton constructed a specialized masonry foundation with below-ground barriers to prevent rodent intrusion, saving $1,500 compared to standard bids.
Customer scenarios reveal rapid response times that matter in desert emergencies. When Rebekah Dunham's furnace failed on a cold morning, Uselton arrived within an hour and completed repairs in another hour. Steve Douglas received a same-day diagnostic visit followed by reasonable pricing and completed work within 24 hours. Alex B described Uselton walking through the AC repair process while explaining preventive maintenance. Ben Andrews summarized the sentiment: the combination of kindness and technical knowledge that rarely exists in modern HVAC service.
All nine reviews award 5 stars, with four explicitly praising response speed including same-day arrival and hour-level turnaround. Five reviewers mention owner Matthew Uselton by name and highlight his diagnostic explanations. No negative concerns surface across the review set.
Air conditioning tune-ups, diagnostics, and repair services for all makes and models. Includes instruction on proper maintenance.
Furnace repairs, heat pump service, and heating system maintenance for winter reliability.
Complete HVAC system replacement with new unit selection guidance matching budget and performance needs.
Ductwork cleaning services to maintain air quality and system efficiency.
UV light installation for mold control and air quality improvement in residential systems.
Thermostat installation, programming, and smart temperature control solutions.
Specialized concrete pad installation with structural solutions for unique site challenges.