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About Reidhead Plumbing & Solar
Reidhead Plumbing & Solar operates as a dual-trade contractor serving the Phoenix metropolitan area. The company holds an A+ rating with the Better Business Bureau and has accumulated 391 customer reviews averaging 4.8 stars. This reflects a substantial service record in a market where contractors frequently change branding. The business offers both traditional plumbing services and, more recently, full air conditioning and heating solutions including AC repair, installation, and maintenance as well as heat pump service. Emergency availability is listed, addressing a common homeowner concern during Phoenix summer heat waves. Service offerings span residential and commercial clients, with specialized capabilities in solar water heating systems, hydro-jetting, grease trap management, leak location, backflow testing, and water purification including reverse osmosis. The company maintains coverage listings suggesting service beyond the immediate Phoenix core, though specific suburb names beyond Phoenix itself do not appear in available materials.
The company distinguishes itself through dual-trade capability under one service call, combining plumbing and HVAC expertise that many Phoenix contractors sub out to separate vendors. Their solar water heating specialty addresses an Arizona-specific market segment that few mainstream plumbers pursue, given the specialized knowledge required for solar thermal systems and the relatively small install base. The business advertises eco-friendly cleaning methods, aligning with Phoenix homeowner interest in sustainable building practices. Workmanship carries a satisfaction guarantee, providing recourse beyond the standard warranty periods that often exclude diagnostic labor. The Better Business Bureau A+ rating reflects Accredited business status, meaning the company has met BBB standards for complaint resolution and transparency, a credential many contractors in the Phoenix area do not maintain.
Customer reviews name specific technicians and scenarios that illuminate service quality. Devon performed a solar water heater maintenance inspection for one reviewer, explaining findings thoroughly and earning a commitment for future service. Another reviewer described Devon returning the next day to adjust a solar unit after troubleshooting Friday evening with the office team, calling the work top notch. Byron diagnosed water pressure entering a home at 125 PSI, explaining the hazard and installing a quality pressure relief valve. Thomas arrived promptly for a leaking water heater emergency and answered all questions thoroughly. These scenarios demonstrate same-day response capability and follow-through that reviewers explicitly praised, distinguishing the company from contractors who complete initial visits but delay corrections.
What Customers Say
Every reviewer awarded 5 stars, with multiple customers specifically praising same-day emergency response, thorough explanations of diagnosed problems, and technician willingness to return for adjustments when initial repairs required tweaking.
Services
Plumbing Repair & Installation
Traditional plumbing services covering leak location, pipe repair, fixture installation, and new construction rough-in for residential and commercial buildings.
Water Heater Services
Installation and repair of standard and hybrid water heaters, including same-day replacement and emergency response for leaking or failed units.
Solar Water Heating
Installation, maintenance, and repair of solar thermal water heating systems, a specialized Arizona market segment requiring specific technical knowledge.
AC & Heating Services
Full HVAC services including AC repair, new AC installation, heat pump service, thermostat programming, and ductwork evaluation for residential and commercial properties.
Water Purification & Reverse Osmosis
Whole-house water purification systems and reverse osmosis installations for residential and commercial applications, improving drinking water quality.
Hydro-jetting & Grease Traps
High-pressure drain cleaning services for stubborn clogs and grease trap maintenance, primarily serving commercial kitchen clients.
Backflow Testing & Prevention
Backflow prevention device testing and installation required by municipal codes for commercial properties and irrigation systems.
Emergency Service
24/7 emergency availability for plumbing failures, water heater leaks, and cooling system breakdowns during extreme Phoenix weather.