Service Experts Phoenix

Service Experts Phoenix has served the Greater Phoenix area since 2001, building 24 years of local expertise under the former name Hays Cooling and Heating. The contractor holds a 4.8-star average across 2,095 reviews and maintains full availability around the clock, 365 days a year. Teams operate from a Phoenix address and cover cities across the Valley including Scottsdale, Tempe, Mesa, Chandler, Gilbert, Peoria, and Surprise.

Three differentiators define this contractor. First, the Service Experts Guarantee backs every installation to manufacturer specifications, delivered by ACE-certified technicians who are licensed, bonded, and insured. Second, multiple top-tier equipment dealer partnerships give technicians access to brands suited for desert climates. Third, the Advantage Program enables homeowners to lease new equipment with manageable monthly payments that include parts, labor protection, annual maintenance, and priority scheduling.

Five-star reviewers consistently report same-day arrivals during emergencies. Doug Hooten called for urgent heating and hot water heater repairs, and technicians Eric and Lily dispatched plumber and HVAC crews within hours. Rose Strike received a thorough inspection from Darell Edwards, who explained each step of evaluating a 20-year-old system and recommended a surge protector after discussing Prescott weather patterns. Both reviewers praised professionalism and clear communication. Across 2,095 reviews, 4.8 stars reflects strong confidence. Two-star feedback mentions pricing without questioning technical skill.