Silver State Refrigeration, HVAC & Plumbing
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Claim This BusinessAbout Silver State Refrigeration, HVAC & Plumbing
Silver State Refrigeration, HVAC & Plumbing operates from Phoenix, Arizona, serving the Valley with round-the-clock availability across all seven days. The company holds contractor licensing for both HVAC and plumbing work, reflecting a dual-discipline approach uncommon among specialty trades. Twelve years in the Phoenix market positions them among established regional operators, though the company also maintains service ties to the Las Vegas metro area. Customer feedback gathered from ten verified reviews yields a composite rating of 3.3 stars, indicating polarized client experiences that warrant closer examination before contacting the contractor.
The company's 24-hour emergency availability represents a practicalDifferentiation for Phoenix homeowners facing summer monsoons or sudden system failures. Their branding explicitly combines refrigeration expertise with plumbing capabilities, suggesting in-house capacity for whole-home system integration rather than subcontracted trade work. Websitetext indicates service participation in rebate programs through utility partners, though specific program names were not documented. The company operates fleet vehicles with accessibility-focused designations, demonstrating intentional accommodation practices for technician mobility limitations. No manufacturer certification credentials appeared in availablepublic materials, and brand partnerships for equipment distribution were not specified.
Customer accounts reveal contrasting service narratives. One reviewer documented a same-day water heater replacement during a recent Phoenix heat event, with technicians arriving within the stated window. A separate commercial client described persistent communication failures regarding air conditioning repair scheduling, reporting multiple unanswered calls over several weeks. Two reviewers specifically referenced friendly service encounters, with one mentioning rapid response times. The negative reviews center on perceived pricing disputes and unresponsive office communication rather than technical competency, suggesting potential gaps in customer service protocols rather than installation or repair deficiencies.
What Customers Say
Two of six detailed reviews cite friendly service and rapid response, while four reviewers report significant concerns: pricing disputes, communication breakdowns, and scheduling failures. The 3.3-star average from ten submissions reflects starkly polarized customer experiences, with five-star ratings tied to response speed and technician demeanor, while one-star reviews focus on business practices rather than technical outcomes.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Air Conditioning Repair & Maintenance
Diagnosting and repairing cooling system failures, including compressor, refrigerant, and electrical component service.
HVAC Installation & Replacement
Complete system installations for new construction and retrofit projects, encompassing ductwork and equipment setup.
Plumbing Repair & Installation
Pipe fitting, fixture installation, and water heater services covering both traditional and tankless systems.
Emergency Service
Round-the-clock urgent calls for system failures, with same-day response availability stated for emergency situations.
Commercial HVAC Service
Specialized repair and maintenance for commercial refrigeration and climate control systems.
System Inspections & Diagnostics
Equipment assessment services identifying repair needs or efficiency upgrade recommendations.