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About TCK Service Group, Inc.
TCK Service Group, Inc. operates as an air conditioning contractor serving the Phoenix metropolitan area with a 4.3-star rating drawn from 11 customer reviews. The company provides residential and light commercial HVAC services, handling repairs, maintenance, and system replacements for homeowners across the Valley. Phone contact is available at (623) 486-5182 for service scheduling.
Customer reviews consistently highlight two distinguishing qualities: transparent pricing and technician thoroughness. Reviewers describe receiving detailed explanations of diagnostic findings, with one technician named Eli noted for walking through each step of the inspection process. The company secured a 10-year warranty for at least one replacement customer, demonstrating commitment to post-installation support. Same-day service availability appears across multiple positive reviews, a practical benefit during Phoenix summer emergencies.
Named technicians appear throughout the review history. Judy, identified as the scheduler, arranged same-day visits by listening effectively and providing ballpark estimates upfront. Technician Eli performed a comprehensive system check during the COVID-19 period while respecting social distancing protocols, identifying a fan motor issue that matched the homeowner's suspicion. Another reviewer credited technician Marciel with delivering a replacement estimate roughly 30 percent below competitor quotes while ensuring warranty registration was completed properly.
What Customers Say
9 of 11 reviews award 5 stars, praising fair pricing and same-day service availability. Positive reviewers specifically name technicians Eli, Marciel, and Judy, while the single 1-star review addresses a customer service incident unrelated to HVAC work.
Services
AC Repair & Diagnostic Services
Troubleshooting and repair for cooling system failures, with technicians explaining findings throughout the process.
AC System Replacement
Full replacement services including equipment selection, installation, and warranty registration assistance.
Preventive Maintenance
System tune-ups and inspections to extend equipment lifespan and maintain efficiency.
Same-Day Emergency Service
Urgent repair availability for AC failures, with scheduler coordinating rapid technician dispatch.
Fair Price Quotes
Transparent pricing with detailed estimates provided before work begins, below competitor averages per reviews.