The Cool Saguaro LLC is a family-owned HVAC and plumbing company serving Phoenix and surrounding Arizona communities with a perfect 5.0-star rating from 51 Google reviews. Licensed (ROC 342703 and ROC 356538), bonded, insured, and BBB-accredited, the company operates 24 hours a day, seven days a week and serves Phoenix, Scottsdale, Mesa, Glendale, Gilbert, and Chandler.

Luis is the primary technician and is named in the majority of reviews. He showed up within 30 minutes of a 9 PM call when two AC units failed on a 105-degree day — had both units running within an hour, charged a reasonable after-hours fee, and did not try to upsell new units. On a Saturday morning, he arrived within the hour, kept a customer's AC running while waiting for a part, and completed the full repair when the part arrived. One customer has been using Luis for HVAC and plumbing work for over three years. Technician Edgar is also named for clear communication, punctual arrival, and honest affordable pricing.

The company offers a one-year warranty on labor, which multiple customers highlight as unusual in the Phoenix HVAC market. Free second opinions, free system quotes, and a free chemical coil cleaning with purchase of a $79 maintenance visit are offered.

Services include HVAC installation, HVAC repair, HVAC maintenance, commercial and residential HVAC, and plumbing services. Water heater replacement is confirmed in reviews. For Phoenix homeowners who want a fast-responding family-owned HVAC company with a real warranty and no pressure to replace, call (602) 549-9119 or email [email protected].