Todd Matthews Air Conditioning & Heating LLC

Todd Matthews Air Conditioning & Heating LLC is a Phoenix-based HVAC contractor holding a perfect 5-star rating across 167 client reviews. Operating throughout the Phoenix metropolitan area, the company primarily serves residential customers in Gold Canyon and Maricopa, handling air conditioning repair, maintenance, and system replacement projects. The business is owner-operated, with Todd Matthews personally handling service calls and diagnostics. Clients consistently describe the contractor as prompt, professional, and communicative, someone who explains technical issues in accessible terms without resorting to industry jargon. The company has built its reputation on honest assessments and repairs that prioritize fixing existing systems over unnecessary replacements.

What distinguishes this contractor from many in the Phoenix market is the commitment to responsive service without pressure tactics. Multiple reviewers explicitly mention no upselling or aggressive upselling, with Bryan Yeager noting the clear assessment of what actually needs repair versus what could be sold. Jessica Reynolds experienced this firsthand when a part Todd had installed a year prior malfunctioned, he arrived within hours, replaced it, and did not charge for the intervention. The business accommodates challenging schedules, with Sef B mentioning an appointment set well after business hours that fit a chaotic personal timeline. This approach of prioritizing customer needs over revenue maximization appears consistently across the review portfolio.

Customer scenarios highlight specific strengths worth noting. Laura Allison faced an unexpected AC failure with house guests arriving within a week; Todd accommodated her timeline, performed a same-day evaluation, and secured the system with repairs rather than a full replacement at a reasonable price. Quinn's review describes a motor replacement in the attic paired with an exterior capacitor installation, resulting in system performance described as blowing cold like new, specific technical detail demonstrating the contractor's willingness to tackle multi-component diagnostics. Jessica Reynolds, located in Maricopa, required a part replacement and received rapid service without hesitation despite the distance. These scenarios illustrate a contractor who adjusts pricing based on context and prioritizes resolving immediate problems over maximizing invoice amounts.