Top Tier Automotive
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Claim This BusinessAbout Top Tier Automotive
Top Tier Automotive has built a reliable auto repair operation in Phoenix, serving drivers across the Valley from Gilbert to Chandler and Mesa. With 76 customer reviews averaging 4.7 stars, the shop operates Monday through Friday from 8 AM to 5 PM, with Saturday hours from 9:30 AM to 3 PM. Paul and his team handle a full range of repair needs, from routine maintenance to complex transmission and engine diagnostics.
What distinguishes this shop is their straightforward approach to estimates and billing. Multiple reviewers specifically mention receiving quotes that were honored at the original price, and the team documents their work with photos and videos so customers understand exactly what was addressed. They handle heating and air conditioning services, brake work, electrical systems, and suspension repairs, all in one location.
Customers consistently mention Paul by name, noting he stayed late to complete a transmission repair on a Cadillac Escalade and honored the original quote despite unexpected complications. Simon handled a device recalibration with clear communication throughout. The shop offers water and snacks while customers wait, a small gesture that reviewers say eases the stress of unexpected repairs.
What Customers Say
5 of 6 recent reviews award 5 stars, with specific praise for Paul honoring his quoted price and Simon's clear communication. The single 1-star review cites a pricing dispute that 5-star reviewers explicitly did not experience, noting transparent quotes that matched the final bill.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| ThursdayToday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | 9:30 AM–3 PM |
Services
Preventive Maintenance
Oil changes, fluid top-offs, and multi-point inspections to keep vehicles running reliably in desert heat.
Heating and Air Conditioning Services
AC recharge, cooling system repair, and heater diagnostics for year-round climate control.
Brake Services
Brake pad replacement, rotor resurfacing, and brake fluid service for reliable stopping power.
Engine Services
Diagnostics, timing repairs, and engine performance tuning for both older and modern vehicles.
Transmission Services
Transmission repair, fluid service, and clutch work, reviewers specifically praise their handling of complex transmission issues.
Suspension and Steering
Shock absorbers, struts, and steering linkage repairs for improved handling and ride comfort.
Electrical System
Alternator, starter, and battery service along with dashboard warning light diagnostics.