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Claim Your Free PageTotal Auto Electric & AC operates as a specialized auto repair facility in Phoenix, Arizona, delivering electrical and mechanical repair solutions across domestic and imported vehicle platforms. The shop maintains a 4.7-star rating drawn from 18 customer reviews, reflecting consistent service quality in a competitive market. Operating hours span Tuesday through Saturday from 9 AM to 4 PM, with Monday and Sunday designated as rest days. The facility serves Phoenix-area drivers seeking diagnosis and repair for Check Engine illumination, transmission anomalies, and high-voltage electrical faults that challenge conventional shops.
What distinguishes this shop emerges through customer accounts describing Alex and John as technicians who communicate clearly and pursue root-cause analysis rather than symptom management. Multiple reviewers recount situations where prior repair attempts at other facilities failed to resolve underlying electrical issues, including P0223 diagnostic codes and throttle-body component failures. The shop demonstrates particular competency with solenoid diagnostics, PCM verification, and high-voltage system isolation. Pricing receives consistent mention as fair and reasonable across reviews, with transparency regarding necessary repairs before work commences.
Customer narratives anchor the shop's reputation through specific resolution scenarios. One customer arrived with a vehicle displaying persistent check-engine codes after spending in excess of one thousand dollars at previous shops; Alex identified a high-voltage irregularity and resolved it promptly. Another case involved transmission deterioration traced to a solenoid malfunction, with supplementary PCM verification ensuring proper operational coding. A third reviewer described anxiety about vehicle issues, resolved through communicative explanation demystifying technical details. These accounts paint a picture of technicians who extend beyond standard repair protocols to ensure customer comprehension and lasting solutions.
Positive reviews mention diagnostic skill and clear communication across 17 of 18 total reviews, with customers citing Alex and John by name. One reviewer describes spending over one thousand dollars at previous shops before Alex resolved the issue. The single 1-star review citing poor communication aligns with contrast evidence that responsive updates during repairs represent a stated strength.
| Sunday | Closed |
| Monday | Closed |
| Tuesday | 9 AM–4 PM |
| Wednesday | 9 AM–4 PM |
| ThursdayToday | 9 AM–4 PM |
| Friday | 9 AM–4 PM |
| Saturday | 9 AM–4 PM |