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Claim Your Free PageBascom's Air Conditioning & Heating has served the Scottsdale and Sierra Vista areas for years, operating from extended hours that set them apart in the Phoenix metro market. Their doors stay open from 6 AM to 10 PM daily, including weekends, accommodating homeowners who need after-hours assistance during Arizona's brutal summer months. With 7 published reviews generating a 3.3-star average, this contractor has built a local following among homeowners who value responsive service over polished marketing. Their phone line at (520) 699-3215 connects directly to the office, where staff handle scheduling for both routine maintenance and emergency calls.
What distinguishes Bascom's from larger HVAC companies is their emphasis on transparent pricing and follow-through. Multiple reviewers specifically mention receiving reasonable estimates and sticking to them, with one customer noting the company arrived at her home the day after her AC failed during a summer heat wave. The crew handles new system installations as well as repairs, and technicians take time to explain what they're doing rather than leaving homeowners wondering about the work being performed.
Customer stories from reviews paint a picture of a crew that shows up when it matters most. James and Rachael Petty worked with Randy and his installation crew for a new heating and cooling system, praising their timeliness and accurate estimate. Sierra Lynn's AC failed mid-summer, and Bascom's arrived the next day to fix the problem at a reasonable price. For a second reviewer, Jake and Kendall completed system work quickly while maintaining professionalism. Rev. Dr. Yvonne Ray sums up her experience simply: Bascom's is honest, competent, and reasonably priced.
Four of seven reviewers give 5-star ratings, specifically praising same-day or next-day emergency response, accurate estimates, and technician professionalism. The two 1-star reviews do not address HVAC work quality; they describe roadside incidents involving a company vehicle. The remaining reviewer recommends the company for friendly service and quality work.
| Sunday | 6 AM–10 PM |
| Monday | 6 AM–10 PM |
| Tuesday | 6 AM–10 PM |
| Wednesday | 6 AM–10 PM |
| ThursdayToday | 6 AM–10 PM |
| Friday | 6 AM–10 PM |
| Saturday | 6 AM–10 PM |
Diagnose and fix cooling system failures, with same-day or next-day response for emergency calls during summer months.
Install new heating and cooling systems, with one reviewer praising Randy's crew for accurate estimates and timely completion.
Identify problems in existing HVAC systems and provide upfront pricing before beginning repair work.
Extended hours (6 AM to 10 PM daily) accommodate urgent calls when systems fail outside normal business hours.
Recommend and install complete heating and cooling systems for homeowners replacing aging equipment.