Cooper & Hawkins Incorporated

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About Cooper & Hawkins Incorporated
Cooper & Hawkins Incorporated operates as an HVAC contractor serving Berkeley and surrounding Bay Area communities. With a 4.5-star rating derived from 18 customer reviews, the company provides heating, ventilation, and air conditioning services to residential clients. Their standard business hours run Monday through Friday from 8 AM to 5 PM, with the office closed on weekends. The company can be reached directly at (510) 845-4225 for service inquiries.
Customer feedback reveals distinct strengths in technical expertise and professionalism. Multiple reviewers describe the company as thorough and knowledgeable, with technicians demonstrating familiarity with older heating systems in local buildings. One reviewer specifically praised a service technician for carefully handling their space while fixing a heater promptly. The company appears to prioritize clear communication, with satisfied customers noting they received explanations of processes and options.
Not all experiences prove uniformly positive. One reviewer documented a significant complaint regarding an HVAC purchase that failed after one year, describing communication challenges with sales staff and warranty-related disputes. However, the majority of feedback emphasizes successful repairs, friendly interactions, and reliable service delivery. Reviewers have called attention to same-day availability and the company's willingness to address heating emergencies, suggesting responsive service for urgent residential needs.
What Customers Say
Among 18 reviews, 4 five-star reviews praise the company's thoroughness, technical knowledge with older systems, and friendly service. One one-star review details a negative experience with an HVAC purchase and warranty dispute. Positive reviewers highlight same-day repairs and respectful technicians, while the sole negative review focuses on post-purchase support and pricing concerns.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| SaturdayToday | Closed |
Services
HVAC Repair
Diagnostic and repair services for heating and cooling systems, including same-day emergency repairs.
AC Repair & Maintenance
Air conditioning tune-ups, diagnostics, and repair for residential systems.
Heater Repair & Installation
Services covering heaters, boilers, and heating systems with expertise in older building systems.
HVAC Sales & Installation
New HVAC system sales and professional installation, though one review documents post-purchase support concerns.
Refrigeration Services
Refrigeration equipment services mentioned in company capabilities, extending beyond standard residential HVAC.