Lennox Stores (Parts Plus)

Lennox Stores (Parts Plus) operates as an authorized Lennox dealer in City of Industry, California, supplying residential and light commercial air conditioning systems to the San Gabriel Valley region. The location holds a 4.6-star rating compiled from 11 customer reviews, with operating hours extending from 7:30 AM to 4:30 PM Monday through Friday. Staffed by credentialed professionals including Paul M Vidal and Justin, the store serves homeowners and HVAC contractors seeking equipment, parts, and professional guidance on system selection. As a Lennox-branded location, the business provides access to the full catalog of residential cooling and heating solutions that the manufacturer offers through its dealer network.

What distinguishes this City of Industry location is its dual role as both a retail supplier and a trade-only parts distributor. The store carries the complete Lennox product line alongside complementary equipment accessories, enabling same-day procurement for contractors performing installations and repairs. Customer feedback specifically acknowledges the professionalism of team members, with reviewers describing their interactions as efficient and knowledgeable. The retail atmosphere allows homeowners to examine equipment directly rather than relying solely on contractor recommendations, supporting informed purchasing decisions.

Customer experiences documented in reviews reveal specific service scenarios that illustrate the store's approach. Damian Ryan described Paul M Vidal as kind, fast, and funny during his visit, while Arturo Guerrero noted Justin's professionalism when assisting with a system-related inquiry. Roberto R provided constructive feedback noting that tool inventory falls short of what other Lennox stores maintain, suggesting ongoing inventory refinement. Albert Mulligan and Hugo Castillo offered straightforward positive endorsements highlighting overall satisfaction with staff demeanor and service quality.