Baker Distributing Company

Baker Distributing Company operates in Concord, California as an air conditioning system supplier serving the professional HVAC trade rather than residential homeowners. The supplier holds a 3.6-star rating compiled from 14 customer reviews. Business hours run Monday through Thursday from 7 AM to 4 PM, with Friday service limited to 7 AM to 11 AM; the facility closes on weekends. The company provides equipment, parts, and supplies to HVAC contractors throughout the Contra Costa County region.

As a trade-only distribution operation, Baker Distributing Company functions as a supply hub for heating and cooling professionals rather than a direct-to-consumer service provider. The supplier offers evaporator coils, vacuum pumps, and equipment across various specifications to contractors who perform installations and repairs. Website information does not enumerate specific brand partnerships or manufacturer certifications.

Reviewers detail two distinct service experiences at this supplier. One customer described a situation where staff member Phillip proactively reached out to assist with a warranty claim after an initial problem with a vacuum pump purchase, improving the customer's overall perception. Another reviewer noted the team located a specific part quickly and facilitated same-day pickup, enabling the contractor to complete a job without delay. However, multiple negative reviews cite communication gaps around return policies and customer service concerns involving management staff.