Lennox Stores (Parts Plus)

Lennox Stores (Parts Plus) operates as an air conditioning system supplier in Concord, California, holding a 3.6-star rating across 18 customer reviews. As a Lennox dealer location, this parts and equipment supplier serves Concord residents and contractors seeking HVAC components and systems. The store maintains standard business hours Monday through Friday from 7:30 AM to 4:30 PM, closed on weekends.

This Lennox location distinguishes itself through its direct partnership with a major HVAC equipment manufacturer, providing access to Lennox systems, parts, and supplies. Reviewers note the staff offers alternative options when items are not in stock, including shipping from other locations. The supplier also provides preordered equipment pickup and offers additional materials upon arrival, streamlining the purchasing process for both homeowners and trade professionals.

Customer experiences at this Concord location reveal mixed but informative service scenarios. Reviewer Dylan Mercure praised Dominic for professional assistance in locating needed parts. Leslie Lindsey highlighted May and staff for accurate, timely service during preordered equipment pickups. However, Sam Gonzales reported a frustrating encounter when an employee on lunch refused immediate assistance, illustrating the importance of timing visits around operating hours. Lee Akina noted the staff provides snacks and water on hot days, adding a customer comfort element to the parts procurement experience.