Sears Appliance Repair

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About Sears Appliance Repair
Sears Appliance Repair serves Concord and the surrounding Contra Costa County communities with appliance repair services, drawing on the national Sears brand infrastructure. With 523 customer reviews contributing to a 4.2-star rating, the location operates from a service center on Sunvalley Boulevard and maintains extended hours from 4 AM to 11 PM every day of the week, including weekends. This schedule provides flexibility for homeowners who need repairs outside typical business hours.
The Concord Sears location benefits from the company's nationwide service network, which provides access to OEM parts and manufacturer-trained technicians. Unlike independent appliance repair shops, Sears maintains relationships with major appliance brands for warranty and out-of-warranty repairs. The service center handles common household appliances including washers, dryers, refrigerators, and dishwashers.
Customer reviews highlight specific technicians who delivered helpful service. Alan, described as polite and clear in his explanations, diagnosed a washer shock issue and cleaned dryer vents during a visit. Leroy was praised for diagnosing a faulty washing machine pump and presenting repair options clearly. One reviewer noted their 12-year-old dryer needed only minor parts, avoiding the cost of a replacement. However, some reviewers reported scheduling frustrations including canceled appointments and no-shows, with one customer citing multiple missed appointments over several weeks.
What Customers Say
Of 523 reviews, positive feedback frequently mentions specific technicians like Alan and Leroy who explained repair options clearly, while negative reviews focus on scheduling problems including canceled appointments and no-shows. Multiple reviewers appreciated that technicians provided service package options without pressure. The rating of 4.2 stars reflects mixed experiences between technical competence and operational reliability.
Working Hours
| Sunday | 4 AM–11 PM |
| Monday | 4 AM–11 PM |
| Tuesday | 4 AM–11 PM |
| Wednesday | 4 AM–11 PM |
| Thursday | 4 AM–11 PM |
| Friday | 4 AM–11 PM |
| SaturdayToday | 4 AM–11 PM |
Services
Dryer Repair & Maintenance
Diagnoses heating failures, drum issues, and vent cleaning. Technicians address problems preventing clothes from drying properly.
Washing Machine Repair
Fixes drainage problems, pump failures, and mechanical issues like defective shocks that cause excessive vibration.
Refrigerator Repair
Resolves cooling inconsistencies, ice maker malfunctions, and compressor issues in household refrigerators.
Dishwasher Repair
Repairs water drainage problems, cleaning cycle failures, and water inlet valve issues.
Oven & Range Repair
Fixes heating element failures, temperature calibration issues, and ignition problems on gas and electric units.
Small Appliance Service
Handles repairs for microwaves, garbage disposals, and other kitchen appliances.