Benrich Service Company

Plumber
3.7(31 reviews)
3190 Airport Loop Dr STE G, Costa Mesa, CA 92626
Benrich Service Company

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About Benrich Service Company

Benrich Service Company operates from Costa Mesa, California, delivering plumbing and HVAC solutions across six branch offices with 95 service vehicles serving Orange County, the Inland Empire, Los Angeles, San Diego, the Bay Area, and Sacramento since 1962. With 64 years in business and a 3.7-star rating from 31 reviews, the contractor has built a commercial client base including Extended Stay Hotels while maintaining extended weekday hours from 8 AM to 4:30 PM and offering round-the-clock emergency response services across its large coverage footprint.

What distinguishes Benrich from regional competitors is its breadth of interconnected specialties. Rather than siloing HVAC from plumbing, the company addresses water heating, water treatment, and piping protection under one roof, reducing coordination headaches when a failing boiler causes water pressure issues. The contractor handles repair, replacement, and maintenance for heating, cooling, and venting equipment alongside water treatment options designed to prevent leaks, scale buildup, and corrosion in residential and commercial piping systems.

Reviewers who received exceptional outcomes credit specific technicians by name. Annelisa Shaw called out Chris for diagnosing a non-functional heater that had sat idle for five years, ordering the part promptly and returning to complete the repair at nearly half the competitor quote; she later needed a separate pipe leak addressed and praised Jeremiah and Gio for immediate diagnosis and fair pricing. Conversely, Tom belmont described a five-day hot water outage with repeated scheduling failures and eight-hour windows instead of the promised morning appointment, illustrating how responsiveness varies across jobs even within the same customer relationship.

What Customers Say

4 of 5 reviewers scoring 4 or 5 stars cited specific technicians Chris, Jeremiah, and Gio for diagnostic speed and accurate repair pricing. Negative reviews concentrate on billing accuracy, unresponsive scheduling, and prolonged wait times rather than technical competency. The contrast suggests skilled workmanship with inconsistent back-office execution.

Working Hours

SundayClosed
Monday8 AM–4:30 PM
Tuesday8 AM–4:30 PM
Wednesday8 AM–4:30 PM
ThursdayToday8 AM–4:30 PM
Friday8 AM–4:30 PM
SaturdayClosed

Services

HVAC Repair, Replacement, and Maintenance

Complete heating, cooling, and venting services covering diagnostics, parts replacement, and preventive maintenance for residential and commercial systems.

Boiler and Water Heater Service

Expert repair, maintenance, and installation for all major brands of boilers and traditional tank water heaters.

Water Treatment Systems

Specialized solutions to protect piping from scale accumulation, internal corrosion, and hidden leaks throughout a property.

Plumbing Inspection and Repair

Extensive plumbing services ranging from minor drip leaks to major emergency ruptures and drain clearing.

Emergency Response

Available 24/7 for urgent HVAC, water heating, or plumbing failures requiring immediate attention outside standard business hours.

Commercial Property Service

Multi-location coverage and account management for businesses operating across Orange County, Southern California, and the Bay Area.

Frequently Asked Questions