Folsom Autotech

Folsom Autotech operates as a full-service auto repair facility in Folsom, California, serving residents throughout the greater Folsom area including nearby communities. With a rating of 4.6 stars derived from 242 customer reviews, the shop maintains standard weekday hours from 8 AM to 5 PM, closing on weekends. The business focuses on delivering honest vehicle maintenance and repair services, prioritizing transparent communication with customers about necessary work and realistic costs.

Customers consistently note the shop's straightforward approach to diagnostics and repairs. One reviewer described how Folsom Autotech performed a diagnostic test, identified an issue involving a manufacturer recall they could not service, and declined to charge for the evaluation. Another customer mentioned the team replaced a key fob battery at no cost despite the vehicle being in for unrelated work. This policy of not charging for simple services and refusing to perform unnecessary repairs builds trust with the local community.

Specific customer scenarios highlight the shop's service philosophy. One reviewer, a disabled senior, appreciated that staff met with them outdoors during cold, rainy weather to complete their visit efficiently. Another customer requiring a SMOG test valued the automatic reporting of results to the DMV, eliminating an extra step. While one reviewer reported a negative experience involving a brake booster repair that later required additional work, multiple five-star reviews emphasize the team's integrity and refusal to recommend unnecessary services.