Ferguson HVAC Supply

Ferguson HVAC Supply operates as a heating equipment supplier in Indio, California, serving contractors and commercial truck drivers who need HVAC parts and materials. The location maintains standard weekday hours from 7 AM to 5 PM, closed on weekends. With a rating of 3.6 stars drawn from 13 customer reviews, the business presents a mixed reputation in the local market. The Indio facility functions as a distribution point where contractors pick up equipment, though multiple reviewers note significant wait times and challenges securing docks for unloading deliveries.

The business offers an inventory of HVAC equipment and AC components, though the website text was not accessible at the time of review to confirm specific brand partnerships or product lines. Customer feedback indicates the location carries common AC units and heating equipment, with one reviewer noting they were able to find necessary AC supplies. However, several negative reviews cite problems with warranty support, parts availability delays reaching six weeks, and communication gaps when replacement components are out of stock.

Customer experiences at this Indio location reveal contrasting service outcomes. Sergio Padilla awarded five stars, describing the team as professional and knowledgeable, noting they helped identify cost-saving solutions. Dan Meskel and Brian Smith both rated five stars, emphasizing quick in-and-out transactions. Conversely, multiple reviewers documented frustrations: Anatoliy Balagula reported waiting 30 minutes beyond his appointment time with a rude dock manager, while Oscar Durazo described a six-week delay obtaining a replacement component after a unit failed two years post-purchase.