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Claim This BusinessBenson Inc. Plumbing & Water Heaters has served Laguna Beach since 1917, making it one of Orange County's most enduring family-owned plumbing operations with more than a century of continuous service. All 35 reviews award the company a perfect 5-star rating, reflecting deep-rooted customer loyalty and consistent execution. Technicians Dave and Bernardo field calls across Laguna Beach and neighboring coastal communities, handling everything from water heater swaps to emergency drain clearance around the clock.
What distinguishes Benson Inc. is its specialization in water heater work combined with full-schedule availability. Reviews repeatedly highlight expertise replacing old storage-tank units with modern installations and handling wall heater upgrades that require coordinating plumbing and heating components. The company handles commercial and residential projects without publicized manufacturer partnerships, relying instead on decades of in-house skill accumulated since its founding before World War I.
Several reviewers specifically credit Dave with turning stressful situations into solved problems. One homeowner described a completely stopped kitchen sink that Dave cleared by identifying a blockage other contractors had missed, completing the job efficiently and at a fair price. Another client appreciated that Dave spent time troubleshooting a faucet issue remotely before arriving, ultimately diagnosing a failed cartridge that required replacement. When Sophie's aging water heater needed swapping, the crew completed the installation, cleaned the taps, and confirmed smooth water flow before wrapping up, earning a recommendation based on that level of finished detail.
All six accessible reviews carry five stars, with Dave appearing in four of them and earning praise for fairness, punctuality, and diagnostic clarity. Customers highlight emergency scheduling, water heater expertise, and thorough cleanup rather than price as primary satisfiers.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Removing old storage-tank units and installing new models, including handling permitting, old-unit disconnection, and post-installation flow testing.
Clearing stopped sinks and replacing corroded drain lines with metal piping for long-term reliability.
Diagnosing cartridge failures and installing replacement faucets when parts cannot be salvaged.
Swapping outdated wall heaters with modern units, coordinating gas-line connections and heating-element sizing.
Round-the-clock dispatch for urgent leaks, clogs, and appliance failures requiring immediate resolution.