Santa Clarita Custom Air, Inc.
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About Santa Clarita Custom Air, Inc.
Santa Clarita Custom Air, Inc. operates as a family owned and operated full-service HVAC contractor serving Newhall, Santa Clarita, Castaic, San Fernando, and surrounding areas. The business holds a 4.9-star rating accumulated across 309 customer reviews, reflecting consistent service quality over extended periods. According to their website, the company has delivered heating and air conditioning solutions to the Santa Clarita Valley since 1990 and maintains licensing as a heating and air conditioning contractor. Their service menu covers air conditioning systems, heating systems, heat pumps, thermostats and controls, ductwork installation, and indoor air quality solutions including iWave air purifiers and Air Scrubber Plus products.
The contractor distinguishes itself through several manufacturer partnerships, including Carrier products such as gas furnaces, heaters, and digital thermostats. They offer free estimates on new installations and provide both residential and commercial HVAC services. Their indoor air quality focus includes specialized products like the REME HALO technology and Air Scrubber Plus systems, addressing concerns beyond basic heating and cooling. The company also maintains financing options for customers, making system replacements and major repairs more accessible.
Customer reviews highlight specific technician interactions that demonstrate their service approach. Alastair performed a furnace check-up for reviewer Amber Gifford, arriving on time and explaining his work process to her young son in an age-appropriate manner. Reviewer Jim S described a complete system rebuild that reduced his home electricity costs by 35% while improving comfort, with the company honoring their workmanship. Another reviewer noted technician Alistair explaining diagnostic findings before proceeding with repairs, maintaining clean work areas throughout the service call. Yvonne Labra mentioned a technician who thoroughly explained the furnace repair and noted her 26-year relationship with the business through owner Bob Lucas.
What Customers Say
All nine reviewers award five-star ratings, with multiple customers specifically naming technicians Alastair and Sam for their diagnostic explanations and clean work practices. Three reviewers mention long-term relationships spanning 17 to 26 years, while one customer credits a system replacement with delivering a 35% reduction in home electricity costs.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–4:30 PM |
| Tuesday | 8 AM–4:30 PM |
| Wednesday | 8 AM–4:30 PM |
| Thursday | 8 AM–4:30 PM |
| Friday | 8 AM–4:30 PM |
| SaturdayToday | Closed |
Services
AC Sales and Installation
Complete air conditioning system sales with professional installation and free estimates on new equipment.
AC Repair and Service
Diagnostic services and repairs addressing cooling failures, refrigerant issues, and system malfunctions.
AC Maintenance
Preventive maintenance and tune-ups extending system lifespan and maintaining efficiency.
Heater Sales and Installation
Furnace and heating system sales including installation of new units with professional setup.
Heater Repair and Service
Heating system repairs addressing ignition problems, blower issues, and heating failures.
Heat Pumps
Installation, repair, and maintenance services for heat pump systems providing both heating and cooling.
Ductwork Installation
Custom duct installation ensuring proper airflow distribution throughout residential and commercial spaces.
Indoor Air Quality
Advanced air purification using iWave technology and Air Scrubber Plus systems for cleaner home air.