Downing Heating Inc

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About Downing Heating Inc
Downing Heating Inc operates as a licensed HVAC contractor serving Novato and the broader Marin County community from a conveniently located facility. The company maintains a 4.4-star average rating across 14 client reviews, reflecting years of consistent service to residential homeowners throughout the region. Their team operates Monday through Friday, offering standard business hours that accommodate working households who need after-hours scheduling flexibility for major installations.
What distinguishes Downing Heating from regional competitors is their commitment to honest diagnostics and transparent pricing, a theme that surfaces repeatedly in customer feedback. Multiple reviewers specifically note that technicians arrive prepared with necessary parts, eliminating return trips and reducing overall service costs. The company prioritizes functional repairs over unnecessary replacements, a practice that has generated strong word-of-mouth recommendations among long-term clients.
Customer narratives highlight two technicians by name, Brian and John, who have handled specialized repairs including radiant heat boiler issues and polarity reversals that stumped other contractors. One reviewer describes a same-day emergency response during vacation return, with the technician completing repairs using a part already in his service vehicle. Another reviewer contrasts Downing's $315 diagnosis against a competitor's $2,000 quote for an identical control board issue, emphasizing the company's approach of repairing rather than upselling.
What Customers Say
Across 14 reviews, Downing Heating scores 4.4 stars with a breakdown of 12 five-star ratings and 2 one-star ratings. Positive reviews consistently cite same-day service availability, diagnostic expertise, and technicians who arrive with parts in their trucks. Negative reviews focus on pricing concerns and specific staff interactions during holiday weeks, while the three five-star narratives all name individual technicians and describe specific repair scenarios.
Working Hours
| Sunday | Closed |
| Monday | 7:30 AM–4:30 PM |
| Tuesday | 7:30 AM–4:30 PM |
| Wednesday | 7:30 AM–4:30 PM |
| Thursday | 7:30 AM–4:30 PM |
| Friday | 7:30 AM–4:30 PM |
| SaturdayToday | Closed |
Services
Furnace Repair & Maintenance
Diagnostic services and component replacement for residential forced-air heating systems, including ignitor and control board issues.
Radiant Heat Boiler Service
Specialized repair and maintenance for radiant floor heating boilers and related components.
Annual Heating Tune-Ups
Preventive maintenance inspections performed yearly to ensure system efficiency and catch developing issues.
Cooling System Service
Air conditioning maintenance and repair to complement their heating expertise during warm months.
Diagnostic Troubleshooting
Accurate problem identification using professional expertise, reviewers report solving issues others missed.
Parts Replacement
In-stock replacement components including valves, ignitors, and control boards for common repairs.