Firestone Complete Auto Care
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Claim This BusinessAbout Firestone Complete Auto Care
Firestone Complete Auto Care has anchored its operations at 1690 N Tustin St in Orange, CA, serving commuters and families across the city since becoming part of a national network known for automotive expertise. The shop maintains weekday hours from 7 AM to 6 PM and weekend availability on Saturday and Sunday, accommodating schedules for residents navigating daily drives through Orange and nearby communities. With a rating of 4.1 stars drawn from 378 reviews, the location has built a track record attracting drivers needing everything from routine tire purchases to urgent roadside fixes.
What separates Firestone from independent mechanics is its direct connection to Bridgestone manufacturing, giving this Orange shop access to the full Alenza luxury-performance tire lineup alongside standard all-season options. Customers can browse tires by specific vehicle make and model or consult the Tire Decision Guide, a digital tool that matches driving habits to appropriate tread patterns and inflation specs. The shop also backs purchases with tire warranties covering road hazard damage, adding a layer of protection that smaller dealers cannot replicate without third-party markup.
Reviewers repeatedly name specific technicians who turned difficult moments around. When Mike and Andrea Buckley pulled into the lot with a dashboard tire-pressure warning, Gary addressed all four tires within minutes at no charge, confirming no punctures and sending them on their way. Christine credits Alex and Din with patching her damaged tire in under 30 minutes, preserving $200 she would have spent on a replacement. Manager Tony earned recognition from Jeannie Milam for processing a refund on an unnecessary part without argument, demonstrating willingness to prioritize customer savings over immediate revenue.
What Customers Say
Three of five reviewers awarded 5 stars, highlighting staff members Gary, Alex, and Din by name for rapid responses and cost-saving interventions. Two 1-star reviews cited unresolved quality concerns, including alignment accuracy and communication around repair timelines. Overall sentiment leans positive despite the split verdict, with repeat-customer language appearing in Jeannie Milam's account of returning for future repairs.
Working Hours
| Sunday | 8 AM–5 PM |
| Monday | 7 AM–6 PM |
| Tuesday | 7 AM–6 PM |
| Wednesday | 7 AM–6 PM |
| ThursdayToday | 7 AM–6 PM |
| Friday | 7 AM–6 PM |
| Saturday | 7 AM–6 PM |
Services
Tire Installation & Mounting
New tires mounted using manufacturer torque specs, balanced to reduce vibration at highway speeds on vehicles traversing Orange streets.
Tire Selection Assistance
Decision Guide matches tire type to vehicle, driving conditions, and budget, reducing guesswork for drivers unfamiliar with specs.
Wheel Alignment Service
Suspension angles adjusted to factory tolerances, addressing uneven wear and steering pull reported by some customers.
Tire Pressure Monitoring & Inflation
TPMS sensor reading and inflation to door-panel spec provided free, catching slow leaks before stranded drivers call tow trucks.
Road Hazard Warranty Claims
Coverage for nails, glass, and curb impacts backed by Bridgestone, processed on-site without requiring offsite adjudication.
Oil Change & Fluid Services
Conventional and synthetic oil options for passenger cars and light trucks, with level checks performed before returning keys.