Moffett Plumbing & Air

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About Moffett Plumbing & Air
Moffett Plumbing & Air has served Orange, California since 1975 as a family-owned plumbing contractor holding California license #1040123. With 1,319 reviews generating a 4.9-star rating, the company handles residential and light commercial plumbing across Orange, Placentia, Tustin, and the surrounding communities. Their service fleet operates Monday through Saturday, 7AM to 6PM, with Saturday hours shortened to 8AM to 5PM. The business was founded by the Moffett family and continues operating under that tradition in Orange County plumbing.
The contractor differentiates through a membership program offering annual maintenance checks and priority scheduling. Their technicians arrive in marked service vehicles with diagnostic equipment tailored to water heater systems, a category the company emphasizes on service invoices. While pricing has drawn criticism in some reviews, other customers have reported satisfactory repairs on water heaters and drain clearing. The company maintains an A rating with the Orange County business bureau and responds to customer feedback emails.
Customer reviews highlight technician Brian Rowles, who completed a water heater repair in December and returned for follow-up maintenance described as professional and thorough. Another reviewer noted Steve assisted on a complex diagnostic call, arriving after the initial technician requested backup. The positive review from Priyanka Prichankra specifically praised Brian's communication explaining repair options clearly. Negative feedback centered on membership cancellation difficulties and estimate refusals rather than repair quality.
What Customers Say
Fourteen percent of reviewers (184 of 1,319) mention specific technician names, most frequently Brian Rowles. Positive reviews cite thorough diagnostics and clear communication while negative reviews focus on pricing concerns and membership cancellation processes. Emergency same-day service appears in three reviews, all rating 4 stars or higher.
Working Hours
| SundayToday | Closed |
| Monday | 7 AM–6 PM |
| Tuesday | 7 AM–6 PM |
| Wednesday | 7 AM–6 PM |
| Thursday | 7 AM–6 PM |
| Friday | 7 AM–6 PM |
| Saturday | 8 AM–5 PM |
Services
Water Heater Repair & Replacement
Diagnostics, tank repairs, and new water heater installation for traditional and tankless systems.
Drain Cleaning & Clearing
Hydro-jetting and snaking services for clogged drains, sewer lines, and main sewer cleanouts.
Emergency Plumbing Service
Same-day urgent calls for leaks, burst pipes, and after-hours plumbing emergencies.
Fixture Installation
Faucet, toilet, and sink installation including garbage disposals and water filtration systems.
Annual Maintenance Membership
Priority scheduling, discounted repairs, and yearly system inspections for enrolled customers.
Gas Line Services
Gas leak detection, gas line repair, and appliance hookups requiring gas connections.