Placentia Super Service
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Claim This BusinessAbout Placentia Super Service
Placentia Super Service has earned a strong reputation across North Orange County since opening, holding a 4.7-star average from over 1,100 reviews. The shop operates Monday through Friday from 7:30 AM to 5:30 PM and Saturdays until 5 PM at 643 S Melrose St. Customers from Placentia, Anaheim Hills, and Yorba Linda routinely praise the team for straightforward communication and honest assessments. The shop specializes in both European brands like BMW and Mercedes alongside Asian makes including Toyota and Lexus, offering everything from routine oil changes to complex transmission rebuilds.
A standout credential is the 3-year, 36,000-mile warranty backing their repairs, a significant step up from the typical 90-day to 2-year coverage offered by most shops in the area. Placentia Super Service is the only authorized provider for aftermarket warranties in Placentia, giving customers an added layer of protection on major components. The facility provides loaner vehicles and local shuttle service, removing logistical barriers for clients who cannot wait on-site. Technician Gilbert earns repeat mentions across reviews for providing accurate quotes without pressuring customers into unnecessary work.
"Customer feedback highlights real-world problem-solving. When Gracie needed her car returned within hours, the team accommodated a rush order and walked her through discovered issues using the actual replacement parts before installation. Justin required front control arm replacement and received a same-day quote by phone after an online inquiry went unanswered, he got a ride home and back, completing service within three hours with zero upsell pressure. David appreciated receiving phone calls and texts at each progress stage during his alternator repair, with Gilbert coordinating a ride home so he was never stranded without transportation.
What Customers Say
Five-star reviews consistently mention technician Gilbert by name for transparent pricing and pressure-free consultations. Multiple customers highlight the complimentary shuttle rides and loaner vehicles as deciding factors for choosing this shop over competitors. Negative feedback touches on parking challenges near the facility rather than service quality.
Working Hours
| Sunday | Closed |
| Monday | 7:30 AM–5:30 PM |
| Tuesday | 7:30 AM–5:30 PM |
| Wednesday | 7:30 AM–5:30 PM |
| Thursday | 7:30 AM–5:30 PM |
| FridayToday | 7:30 AM–5:30 PM |
| Saturday | 8 AM–5 PM |
Services
AC Service and Repair
System diagnostics, refrigerant recovery, and compressor replacement for domestic and imported vehicles to restore cabin comfort quickly.
Transmission Service and Rebuild
Fluid exchanges, gasket repairs, and full transmission rebuilds using Jasper engines and transmissions backed by their extended warranty program.
European Auto Repair
Specialized maintenance for BMW, Mercedes-Benz, and Lexus models including scheduled servicing and component-level troubleshooting.
ADAS Calibration
Camera and sensor recalibration following windshield replacement or suspension work to maintain active safety system accuracy.
Brake Repair and Service
Pad replacement, rotor resurfacing, and hydraulic system repair included in multi-point inspections during every visit.
Automotive Electrical Diagnostics
Computerized circuit testing and wiring repair for starting systems, lighting, and electronic accessory failures.
Preventative Maintenance Packages
Multi-point inspections covering belts, hoses, fluids, lights, and wiper blades with detailed condition reports delivered by text and phone.