Beauty Supply Warehouse

Beauty Supply Warehouse sits on MacDonald Avenue in Richmond, serving the Bay Area community with an extensive selection of hair care products, braiding hair, and beauty tools. With a rating of 4.0 stars from 273 reviews, the store operates seven days a week with convenient hours that accommodate diverse schedules. Shoppers can visit Monday through Saturday from 8:30 AM to 7:30 PM, or Sundays from 9 AM to 6 PM. The store has built a loyal customer base in Contra Costa County over the years, with repeat customers citing consistent product availability and reasonable pricing as key reasons for their continued patronage.

The product selection at Beauty Supply Warehouse sets it apart for shoppers seeking variety. Reviewers consistently mention finding everything they need in one location, from braiding hair for children to specialized edge control products and specific hair brands. Multiple five-star reviews highlight the advantage of a well-stocked inventory that allows customers to complete their shopping in a single visit rather than traveling between multiple stores.

Customer experiences reveal the critical role that individual staff interactions play in shaping overall satisfaction. Positive reviews credit specific team members, with one reviewer praising a young lady at the front register who took time to help assess hair needs and recommend the right brand. However, several negative reviews cite feeling unwelcomed upon entry, with customers describing staff members who did not offer greetings or appeared unapproachable. One reviewer specifically mentioned an issue with purchasing what they believed to be new tools that turned out to be refurbished, noting frustration with the resolution process.