Lennox Stores (Parts Plus)

Lennox Stores (Parts Plus) in Roseville, California operates as a Lennox-authorized dealer and HVAC parts supplier, serving contractors and homeowners across the Sacramento region including Roseville, Granite Bay, and Citrus Heights. The location holds a 5.0-star rating from 21 customer reviews, with staff members Matt O. and Gary consistently mentioned by name for their attentive service. The store maintains weekday hours from 7:30 AM to 4:30 PM, Monday through Friday, providing diagnostic support, equipment sales, and parts procurement for residential and light commercial heating and cooling systems.

As a Lennox-authorized store, this location offers direct access to OEM parts, furnaces, air conditioners, and heat pumps backed by manufacturer warranties. Unlike general supply houses, this Roseville branch specializes in streamlining orders for HVAC professionals, with staff who verify equipment compatibility before fulfillment. Several reviewers note that when a part is unavailable, the team actively locates alternatives rather than simply stating stock status, demonstrating a problem-solving approach uncommon among distributors.

Customer testimonials reveal specific scenarios demonstrating the team's commitment. Stephen Barboza, an HVAC technician with 15 years of experience, describes how Matt O. set up his account and had a motor ordered and picked up within one hour, even though it was near closing time. Multiple reviewers, including Mike Rogers of Forster Heating and Corey from Grass Valley Air Conditioning, recount that Gary and Matt pull parts before arrival so customers experience minimal wait times. Todd Thompson, who uses multiple Lennox stores, specifically notes this Roseville location goes above and beyond compared to other branches.