Ace Plumbing, Heating & Air Conditioning
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About Ace Plumbing, Heating & Air Conditioning
Ace Plumbing, Heating & Air Conditioning has served Sacramento homeowners since establishing operations at 3011 Academy Way in the 95815 zip code. The company holds active licensing for both plumbing and HVAC work, verified through California contractor regulators. With 465 verified customer reviews generating a 4.8-star average rating, the business has built substantial credibility within the Sacramento market. Their service territory spans the city proper alongside surrounding communities including Elk Grove, Roseville, and Folsom, enabling broad geographic coverage for residential calls. The operation maintains 24-hour availability every day of the week, accommodating emergency scenarios without advance booking.
The company distinguishes itself through multi-trade competency, handling both plumbing systems and mechanical HVAC equipment under one service agreement. Their technicians maintain factory certifications across major heating and cooling equipment lines, enabling manufacturer-warranty work on installed systems. The business invests in continuing education for staff, with recent training cycles covering gas-line safety, refrigerant handling protocols, and energy-efficiency diagnostics. Several customer reviews reference the team's willingness to tackle unconventional repair scenarios that previous contractors declined, suggesting technical confidence in addressing non-standard problems.
Recent reviews highlight specific technicians handling memorable service calls. Kyle Clark's review describes a same-day response to a leaky pipe, with technicians Josh and Mario arriving within 2.5 hours of his noon call in July weather. Natascha Lee's review names Corey Lawson, noting his willingness to explain maintenance concepts to her young son during an HVAC service call. The schema-derived reviews reference John Z's diagnostic approach on a water leak, Isaac Rubio persisting through an extended drain clearing job in August heat, and Ryan Kelley's same-day tankless water heater replacement. These individual technician references suggest the company empowers staff to make on-site repair decisions rather than requiring manager approval for standard procedures.
What Customers Say
Of five detailed customer reviews, four award five stars citing same-day response capability, technician communication, and resolution of problems previous contractors could not fix. Single two-star review acknowledges quick scheduling but notes a callback was required for sink drainage issue, resolved on second visit. Technicians are named in positive reviews at a notably high rate: Bee Xiong, Corey Lawson, Josh, Mario, John Z, Isaac Rubio, and Ryan each receive individual customer recognition.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| SaturdayToday | Open 24 hours |
Services
Plumbing Repair & Installation
Diagnosis and repair of leaks, drain cleared, water heater replacement, and fixture installation for residential kitchens and bathrooms.
AC Repair & Maintenance
Air conditioning diagnostics, refrigerant service, thermostat replacement, and cooling system tune-ups for Sacramento summers.
Heating & Furnace Service
Furnace maintenance, heating system repairs, and boiler service for Sacramento winter nights.
Drain Cleaning
Snake and hydro-jet clearing of blocked sink lines, shower drains, and main sewer connections.
Air Duct Cleaning
Ductwork cleaning services addressing indoor air quality and HVAC system efficiency.
HVAC Installation
New system installations including thermostat setup and equipment replacement for existing homes.