Air-Craft Heating & Air

HVAC contractor
4.5(15 reviews)
8259 Newfield Cir, Sacramento, CA 95828
Air-Craft Heating & Air

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About Air-Craft Heating & Air

Air-Craft Heating & Air operates as a Sacramento-based HVAC contractor founded in 2018 and licensed under California HVAC license #1014360. The business maintains a 4.5-star rating accumulated across 15 customer reviews, offering round-the-clock availability seven days a week. Their service area encompasses Sacramento proper alongside surrounding communities including Elk Grove, Roseville, and Rancho Cordova. This 24/7 operating model distinguishes them among regional contractors who typically restrict Saturday service or observe holiday schedules.

The company presents itself as a locally-operated HVAC provider specializing in residential comfort systems. Their service model emphasizes flexible scheduling and same-day appointment availability when technician capacity permits. Operating as Air-Craft Heating & Air, the business conducts installations and repairs without disclosed brand partnerships or specialized equipment certifications documented on publicly accessible platforms. Service descriptions reflect standard HVAC offerings including air conditioning, heating, and associated climate control systems.

Customer experiences documented across review platforms reveal varied service outcomes. Reviewer Mariah Kunkle described a multi-week diagnostic and repair process initiated through her home warranty program, ultimately requiring intervention from an alternative vendor to resolve the issue. A separate reviewer, Bj Ortega, referenced communication challenges with front-desk staff spanning several weeks following an initial service call, citing difficulties reaching appropriate personnel for follow-up scheduling.

What Customers Say

Customer review data shows a stark division in sentiment: while aggregate ratings reflect 4.5 stars, the two most detailed reviews, both lone-star ratings, cite communication failures and extended timelines exceeding three weeks without resolution. Positive rating contributors have not posted written feedback. The operational complaint pattern centers on responsiveness rather than technical competency.

Working Hours

SundayOpen 24 hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayTodayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours

Services

Air Conditioning Repair & Maintenance

Diagnostic services and component repair for residential cooling systems experiencing performance issues or complete failures.

Heating System Service

Furnace and heat pump repair addressing heating dysfunction, particularly relevant during Sacramento winter cold snaps.

24/7 Emergency Availability

Around-the-clock scheduling for urgent HVAC issues including system failures during extreme temperature events.

Warranty Authorization Support

Coordination with home warranty providers for covered repairs, including documentation submission to insurance carriers.

New System Installation

Complete HVAC replacement and new equipment installation for residential properties requiring system upgrades.

Diagnostic Assessment

Technical evaluation of system performance to determine repair versus replacement recommendations.

Parts Ordering & Supply

Component procurement for Repair needs, with customer experiences noting lead times for specialized ordering.

Frequently Asked Questions