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About Crystal Heating and Air
Crystal Heating and Air operates as an air conditioning contractor serving the Sacramento metropolitan area, holding a current rating of 2.0 stars gathered from two client reviews. While the company lacks publicly accessible operating hours and does not maintain a web presence, homeowners considering their services should weigh this limited online footprint against the direct feedback found in documented client experiences.
The contractor differentiates themselves through specialized floor furnace installations, a service category that requires precise technical calibration and post-installation verification. However, prospective clients should note that website resources and detailed service documentation remain inaccessible, meaning initial consultation may require direct telephone contact to confirm specific capabilities, equipment warranties, or brand partnerships.
Client testimonials reveal mixed outcomes. James Bates described a multi-year dispute over a floor furnace installation that never achieved proper cycling, involving thermostat replacements, wire recrimping attempts, and eventual communication breakdown. Garrett Mussi's review cited unreliability and failure to follow through, warning potential customers against hiring this contractor. Both reviews indicate potential gaps in post-installation support and communication protocols.
What Customers Say
Two client reviews yield a 2.0-star average, with both accounts detailing unresolved equipment problems and communication failures. One reviewer describes a failed furnace installation spanning multiple repair attempts over several years, while the second explicitly labels the contractor as unreliable and advises against hiring them.
Services
Floor Furnace Installation
New floor furnace setup including ductwork connections and thermostat integration.
AC System Repair
Diagnostic and repair services for heating and cooling equipment malfunctions.
Thermostat Replacement
Thermostat hardware upgrade and wiring configuration services.
Emergency Service Calls
After-hours response for system failures requiring immediate attention.
System Troubleshooting
Electrical connection inspection, sensor calibration, and performance verification.