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About Quality Heating and Cooling
Quality Heating and Cooling operates as a Sacramento-based HVAC contractor led by Craig, a licensed technician who has served the region's homeowners for well over a decade. The company holds a valid state contractor license and maintains a 4.3-star rating derived from seven client reviews, reflecting consistent service delivery across residential properties. The business primarily serves Sacramento proper along with surrounding communities in Elk Grove, Roseville, and Folsom, handling everything from routine maintenance calls to complete system installations for older homes requiring code-compliant ductwork upgrades.
What distinguishes Quality Heating and Cooling is Craig's hands-on approach with each project. The contractor serves as a YORK dealer, managing warranty repairs directly with the manufacturer on behalf of homeowners, a significant advantage when equipment fails prematurely. Several reviewers note Craig's willingness to coordinate with unrelated trades, including drywall and painting crews, to restore homes to condition after equipment installations. This trade-spanning coordination eliminates homeowner headache by consolidating multiple vendor relationships into a single point of contact.
Client feedback repeatedly emphasizes Craig's responsiveness during urgent situations. When Jared Milligan's heat pump failed during a cold stretch, Craig arrived the same day, diagnosing and repairing the unit within thirty minutes for only the diagnostic fee. Another reviewer, Kgryfon g, experienced issues surfacing during Sacramento's first sustained summer heat wave; Craig's crew addressed both the original installation issue and secondary drywall damage without requiring separate contractor hunts. Stacey Dove's rental property received a complete system overhaul including new ducting engineered to current code requirements, demonstrating familiarity with Sacramento's evolving building standards.
What Customers Say
Five of seven reviewers award five stars, with repeat customers praising Craig's same-day responsiveness and fair pricing. The single low-star review cites service coordination issues at a Nevada City commercial location, suggesting potential limitations in distant or non-residential contexts. Positive reviews consistently mention transparent cost explanations and Craig's willingness to go beyond standard scope.
Services
Heat Pump Installation & Repair
CompleteYork heat pump installations with direct warranty management, plus repair services for failing units.
Heating System Service
Furnace tune-ups, diagnostics, and replacement for aging systems in Sacramento-area homes.
Cooling / Air Conditioning
AC installation, summer troubleshooting, and refrigerant-level corrections.
Ductwork Upgrades
Code-compliant duct installation for older Sacramento properties requiring permit-level updates.
System Maintenance
Annual HVAC tune-ups keeping residential systems running efficiently through seasonal transitions.