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About Swift Service
Swift Service operates as an appliance repair contractor in Sacramento, California, serving the greater metro area including Elk Grove, Folsom, and Rancho Cordova. The business maintains a service agreement with national retailers Lowe's and LG, handling warranty-authorized repairs for refrigerators, freezers, and portable air conditioning units. According to available reviewer data spanning recent months, the company has completed 13 service calls documented in public feedback, with ratings currently reflecting 1.4 stars.
This contractor differentiates itself through third-party retail partnerships rather than direct consumer marketing. As an authorized service provider for major home improvement and electronics chains, Swift Service receives repair assignments directly from those retailers when customers report appliance failures covered under retailer service plans. The company submitted comments in response to reviews, indicating active engagement with online reputation management.
Customer experiences reveal significant operational inconsistencies. Reviewer Teressa Coclasure described a three-week ordeal after Swift Service was dispatched by Lowe's for a freezer failure, noting the technician only took temperature readings without component inspection, promised parts that never arrived, then reportedly informed Lowe's they would not return. Reviewer Jess J recounted an extended refrigerator repair process involving multiple visits, misdiagnosis of a compressor issue, and floor damage during final repairs. Conversely, reviewer John Geoffrey noted same-day response and straightforward diagnostic communication for an air conditioning refrigerant leak.
What Customers Say
10 of 13 reviewers assign 1-star ratings, citing prolonged wait times for parts, repeated repair visits, and property damage during service calls. Positive feedback references appropriate diagnostic communication and standard service call pricing. No technician names emerge from favorable reviews as repeat-requested professionals.