Zajic Appliance Service and Sales

Zajic Appliance Service and Sales has served Sacramento-area homeowners since acquiring the former Berrier Appliance location, continuing a multi-decade legacy of household appliance sales and post-purchase support. With 280 customer reviews generating a 4.5-star average rating, the locally recognized operation provides in-home service calls across Sacramento, Elk Grove, and Rancho Cordova neighborhoods Monday through Saturday. The business staffs knowledgeable sales personnel who assist customers navigating major-appliance purchases alongside service technicians handling repairs.

What distinguishes Zajic from big-box competitors is their emphasis on personalized consultation, they do not operate on a high-volume retail model but instead position themselves as trusted advisors helping customers select appropriate models based on actual household needs rather than floor inventory movement. Several long-term customers report returning repeatedly for kitchen and laundry equipment upgrades because of ongoing support relationships established during initial purchases. The business maintains service agreements that cover common repair scenarios encountered by Sacramento homeowners with aging but functional appliances.

Two reviewers specifically describe their interactions: Michael mentions purchasing multiple refrigerators and washers over several years, citing sales staff expertise that justified paying slightly higher prices compared to warehouse retailers for the peace of mind professional support provides. Conversely, Selene Hale documents a sharply negative experience involving scheduling conflicts and perceived professionalism issues that resulted in her recommending against the business. This contrast suggests service quality may depend on timing, specific personnel assigned, and whether the transaction involves new appliance delivery versus service callbacks.