Carmel Software

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About Carmel Software
Carmel Software operates in San Rafael, California, as a software developer serving the HVAC and engineering industries. The company holds a 3-star average rating from 2 customer reviews and operates Monday through Friday from 7 AM to 6 PM. Their platform provides mobile applications for field-based HVAC calculations and equipment tracking, targeting technicians and building maintenance managers who need data access on the go.
The company distinguishes itself through notable manufacturer partnerships, developing custom versions of their apps for Carrier and Trane Technologies. Their portfolio includes specialized tools like HVAC ResLoad-J for load calculations and HVAC Equipment Locator for equipment data management. Carmel Software also acquired Hands Down Software, expanding their desktop application offerings for HVAC professionals.
One reviewer, Dottie Fortner, described challenges with their ResLoad-J software, stating she requested a refund after being unable to use the product. The reviewer reported difficulty reaching customer support by phone, noting calls went to voicemail with no return message, and experiencing error messages when attempting to email through the website. This feedback represents the sole detailed customer account available for this business.
What Customers Say
One reviewer gave 1 star citing inability to use ResLoad-J software and poor customer support response. The combined 3-star average from 2 reviews reflects mixed sentiment, with negative feedback focusing on usability issues and communication challenges.
Working Hours
| Sunday | Closed |
| Monday | 7 AM–6 PM |
| Tuesday | 7 AM–6 PM |
| Wednesday | 7 AM–6 PM |
| Thursday | 7 AM–6 PM |
| Friday | 7 AM–6 PM |
| SaturdayToday | Closed |
Services
HVAC Mobile Applications
iOS and Android apps for field-based HVAC calculations and equipment data management.
HVAC ResLoad-J Software
Residential load calculation tool available as mobile app and cloud-based platform.
HVAC Equipment Locator
Mobile and cloud solution for tracking equipment nameplate and maintenance records.
Web-Based HVAC Software
Cloud-hosted applications accessible from any web browser for office and field use.
Desktop HVAC Applications
Desktop software including Hands Down Software products for professional use.
Custom Software Development
Partnered app development for manufacturers like Carrier and Trane Technologies.