American Heating & Air LLC

American Heating & Air LLC holds license number 1092310 and has earned a perfect 5-star average across 156 customer reviews. This veteran-owned Santa Rosa contractor serves the greater North Bay Area including Petaluma, Novato, San Rafael, Corte Madera, Sausalito, and Healdsburg. The team provides residential and commercial heating, ventilation, and air conditioning solutions with a focus on treating every customer's home as if it were their own. Senior citizens and military personnel receive dedicated discounts, reflecting the company's commitment to the community that supports their business.

What distinguishes American Heating and Air is their approach to customer education and transparency. The team, led by owner Rick Mora, takes time to explain options thoroughly before any work begins, as evidenced by a recent consultation where Mora spent an hour walking a homeowner through heat pump technology, potential home upgrades, and available tax credits. Ricardo, another key technician, places clients in green programs to help manage project costs and follows up personally after jobs by walking properties with customers. The company also offers senior citizen and military discounts, demonstrating their focus on community accessibility over pure profit margins.

Customer stories reveal the human side of HVAC work. Dennis Hill consulted Rick Mora when his 26-year-old system began failing, and Mora presented several options without pressure. Rose OM praised Ricardo as honest, noting he placed her in a green financing program and returned after the project to walk the property together. When Bill Price's heat pump installation hit a wiring issue inside his walls, Ricardo's crew stayed until everything was running properly. Hector called Yvonne Wormer ahead of schedule to offer an earlier appointment time. These named technicians consistently appear across reviews for going beyond the technical job to build genuine customer relationships.