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Claim This BusinessBill Kutz Heating and Air Conditioning has served Santa Rosa and the broader Sonoma County community since its founding, building on over two decades of hands-on experience in residential and commercial climate control. The company holds proper licensing for HVAC work in California and maintains a 4.9-star average across 31 verified customer reviews, a track record that reflects consistent workmanship rather than promotional claims. Bill Kutz operates the business with family involvement, including his son Tyler as general manager, and the team extends service to surrounding communities including Healdsburg, Petaluma, Windsor, Cloverdale, and Fulton. This geographic spread covers most of western Sonoma County, making the company a practical option for homeowners across the region who need reliable heating and cooling support.
The company positions itself as an authorized dealer for major HVAC equipment brands and handles fullsystem work including heat pump installations, mini-split retrofits, and traditional split systems. Notably, Bill Kutz offers flat-rate diagnostic service, which gives homeowners cost clarity before approving repair work. The team provides preventive maintenance programs designed to extend equipment lifespan and reduce emergency callouts, and they handle air duct cleaning alongside heating and cooling installations. This combination of diagnostic transparency and multi-system capability distinguishes them from shops that focus narrowly on repairs without offering comprehensive installation options.
Customer reviews highlight specific technicians by name and the scenarios they handled. Walt Morton worked with Tyler and the installation crew to retrofit a Carrier mini-split system into a 1975-era home, including a ceiling cassette and wallmounted air handler, with the team spending two days on meticulous installation. Mike J. described receiving same-day service during a period when other contractors were unavailable, praising the crew for prioritizing his emergency. YuvRaaj Madra's review specifically named Bill, Tyler, Tara, and two installers, describing the team as professional and efficient throughout a full HVAC installation. These named references suggest a stable, identifiable crew rather than rotating subcontractors.
Twenty-seven of 31 reviews award full marks, with multiple five-star ratings specifically naming Tyler, Bill, and individual installers as professionals who arrived same-day for emergencies. The two reviews from contractor partners describe fair pricing and high craftsmanship, while negative reviews are absent from the collected data.
| Sunday | Closed |
| Monday | 7:30 AM–4 PM |
| Tuesday | 7:30 AM–4 PM |
| Wednesday | 7:30 AM–4 PM |
| ThursdayToday | 7:30 AM–4 PM |
| Friday | 7:30 AM–4 PM |
| Saturday | Closed |
Diagnoses and repairs cooling system issues, performs seasonal tune-ups to maintain efficiency and prevent breakdowns.
Fixes furnace and heating system problems, provides preventive service to extend equipment operational lifespan.
Installs new heat pump systems and services existing units for both heating and cooling functions.
Retrofits ductless mini-split systems, including wall-mounted and ceiling cassette configurations.
Installs new central air conditioning systems for residential and commercial properties.
Removes aging furnaces and installs replacement heating systems, including attic relocation options.
Cleans ductwork and internal HVAC components to improve indoor air quality and system airflow.