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Claim This BusinessExcellence Heating & Air has earned a 4.9-star average from 39 homeowner reviews while serving Santa Rosa and Northern Marin County with residential sales, installations, and service. The company holds a state contractor license, carries general liability insurance, and backs its installations with a lifetime workmanship warranty. Homeowners throughout Sonoma County recognize the team for its free estimates and willingness to take on projects of any scale, from a failing single-stage compressor to a full ducted system replacement.
The company operates as a certified Mitsubishi Electric dealer, giving customers access to variable-speed heat pump systems that the EPA estimates can cut energy use by 30 to 60 percent compared with older gas or standard AC units. Unlike larger regional firms, the owner visits active job sites personally, a practice reviewers describe as rare and reassuring. Financing plans and flexible payment options keep upgraded systems within reach for homeowners who otherwise might delay necessary replacements until a mid-winter breakdown forces their hand.
Reviewers repeatedly name Roberto, Anthony, and office coordinator Dee as the reason their projects ran smoothly. When Heather Singkeo needed a new ducted system tested and inspected, Roberto and apprentice Austin arrived organized and left the crawlspace cleaner than when they arrived. Royalene Mancini described Anthony and his crew as "extremely efficient" and noted the county inspector who signed off on her new ductless mini split volunteered that she was impressed with the install quality. Kashy Ghazzagh, who works in construction, called the team after replacing his AC and gas furnace with an all-electric heat pump and reports noticeably lower utility bills and reduced noise in the weeks since startup.
All 39 reviews carry a 5-star rating, with 3 of 5 featured reviewers calling out specific crew members by name: Anthony, Roberto, and Dee. Common threads include the crew laying protective tarps, conducting final walkthroughs, and leaving the job site cleaner than when work began. Negative sentiment appears absent from the review sample.
| Sunday | Closed |
| Monday | 7 AM–6 PM |
| Tuesday | 7 AM–6 PM |
| Wednesday | 7 AM–6 PM |
| ThursdayToday | 7 AM–6 PM |
| Friday | 7 AM–6 PM |
| Saturday | Closed |
New cooling system design and installation, including heat pump conversions. Backed by a lifetime workmanship warranty.
Diagnostics, refrigerant handling, capacitor replacement, and seasonal tune-ups to restore or preserve cooling performance.
Furnace and heat pump heating-side installation for homes upgrading from gas or older electric resistance systems.
Burner, heat exchanger, and ignition troubleshooting plus annual maintenance to keep heating systems running safely through winter.
Installation and service of Mitsubishi Electric ductless and ducted heat pumps, covering both cooling and efficient electric heating modes.
Duct cleaning, sealing, and air quality assessments. The company addresses ventilation gaps and airborne particulates in existing Santa Rosa homes.
Scheduled inspection and filter service plans designed to extend equipment life and reduce unexpected breakdown calls.