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Claim This BusinessJust-in Time Plumbing and Heating has served Sonoma County homeowners since 2011, building a reputation across Santa Rosa, Sebastopol, Petaluma, and Rohnert Park as the team you call when other contractors walk away. The company holds California contractor licenses C20 (HVAC), C36 (Plumbing), and C42 (Sanitation Systems), with CSLB number 969632. Across 23 verified reviews, the business maintains a 4.8-star rating, with customers consistently praising owner Justin Cicairos and his team's responsiveness. Kirsten manages customer-facing operations, answering calls with what reviewers describe as a positive, helpful attitude. The family-owned operation emphasizes upfront pricing and free second opinions, giving homeowners confidence before committing to major repairs.
What distinguishes Just-in Time from competitors is their willingness to tackle jobs other companies refuse. Multiple reviewers note that other plumbing contractors declined to provide estimates for their complex problems, yet Justin completed the work successfully. The business offers virtual furnace estimates, homeowners send photos and serial numbers for remote quotes, a modern convenience many competitors lack. They provide financing options for major projects and guarantee their workmanship. Their service catalog spans traditional plumbing and HVAC alongside specialized trenchless sewer line replacement and septic system installations, covering both repair and new installation across all three trades.
Reviewers share specific scenarios that illustrate why customers trust this team. Ali Keegan describes an emergency visit during the holidays when Justin fixed a heater as family arrived, plus a comprehensive septic system upgrade that transformed a vintage non-operational system into modern functionality, all while the homeowners were away working. Kelsey Allen's review highlights a shower repair that other companies refused to touch, completed quickly and professionally. Omar Diaz summarizes the sentiment: Just-in Time has handled AC repair, septic work, and common plumbing issues with outstanding technicians and customer support. Sandra Markoff specifically mentions gratitude for a new heating system and water heater that solved persistent problems at her ranch.
All 23 reviews award 5 stars, with customers repeatedly mentioning septic system expertise, complex repairs other contractors declined, and the team's reliability during emergencies including holiday weekends and heat waves.
Toilets, showers, bathtubs, water heaters including tankless models, faucet repairs, and leak fixes.
Furnace repair and installation, wall heater services, heating system tune-ups, and air duct work.
AC repairs, installations, tune-ups, and system relocations for residential properties.
Septic repairs, replacements, pump repairs, hydrojetting, leach field restoration, and new installations.
Trenchless sewer line replacements, drain cleaning, and comprehensive sewer services.