Lennox Stores (Parts Plus)

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About Lennox Stores (Parts Plus)
Lennox Stores (Parts Plus) in Santa Rosa, California operates as a licensed heating equipment supplier and authorized Lennox dealer, providing replacement parts, system components, and repair services to homeowners and contractors throughout Sonoma County. The store maintains a perfect 5.0-star rating based on verified customer reviews, reflecting consistent service quality during standard business hours Monday through Friday. Serving communities including Santa Rosa, Petaluma, and the surrounding wine country region, the location functions as both a retail parts outlet and a service coordination center for residential heating systems.
As an authorized Lennox parts distributor, this Santa Rosa store offers access to OEM components, factory-trained technicians, and brand-specific warranty support that independent shops cannot match. The Parts Plus network distinguishes itself through contractor-only inventory access, enabling faster parts procurement for complex repairs that would otherwise require extended wait times. Homeowners benefit from the combination of retail convenience and professional installation support, creating a streamlined experience for heating system maintenance and emergency replacements.
Customer feedback specifically names Trinidad as a knowledgeable resource, with one reviewer highlighting his expertise during a recent service interaction. Luis Gutierrez's five-star review emphasizes the friendly staff and the team's ability to diagnose issues accurately, suggesting that customers receive clear explanations alongside their repairs. These testimonials reflect a local operation where technicians build direct relationships with Repeat customers, distinguishing the store from larger call-center networks.
What Customers Say
Both reviews award five stars, with Trinidad specifically cited for technical knowledge. Customers describe friendly service and excellent experiences, indicating consistent quality across interactions.
Working Hours
| SundayToday | Closed |
| Monday | 7:30 AM–4:30 PM |
| Tuesday | 7:30 AM–4:30 PM |
| Wednesday | 7:30 AM–4:30 PM |
| Thursday | 7:30 AM–4:30 PM |
| Friday | 7:30 AM–4:30 PM |
| Saturday | Closed |
Services
Heating Equipment Sales
Retail sales of Lennox furnaces, heat pumps, and associated heating systems for residential applications.
OEM Parts Supply
Genuine Lennox replacement components available for purchase, including motors, ignitors, and control boards.
System Diagnostics
Professional assessment services to identify malfunction causes in heating equipment across various makes.
Repair Coordination
Service booking and technician dispatch for heating system repairs and component replacements.
Warranty Support
Claim processing for Lennox equipment covered under manufacturer warranty agreements.
Contractor Parts Account
Business accounts providing prioritized parts access for licensed HVAC contractors serving the region.