Is this your business?
Claim your listing to verify your info and earn a verified badge.
Claim This BusinessMonaco Mechanical operates as a family-owned HVAC contractor in Santa Rosa, California, delivering heating and cooling solutions across Sonoma County. The business holds a 5.0-star rating from 36 client reviews, reflecting consistent service quality since its establishment. Serving communities including Santa Rosa, Petaluma, and Sebastopol, the company specializes in residential heat pump systems, mini-split installations, and emergency HVAC repairs. Owner Casey Monaco provides direct estimates and oversees each project, ensuring homeowners receive personalized guidance tailored to their property's specific heating and cooling requirements.
The contractor distinguishes itself through exclusive partnerships with leading heat pump manufacturers, including Mitsubishi variable-speed systems known for energy efficiency. Unlike typical HVAC companies, Monaco Mechanical assists clients through the entire permitting and rebate application process, handling documentation for energy efficiency tax credits and utility incentives. The team demonstrates technical expertise in concealed wiring installations, routing conduits beneath flooring to maintain clean interior aesthetics. All installations come with workmanship guarantees, and the company provides comprehensive system sizing consultations to help homeowners select appropriately sized equipment for their square footage and usage patterns.
Homeowner reviews highlight the company's responsiveness during critical situations. When Willow Ramsay's heater failed during an extreme cold spell, the crew mobilized same-day to restore heat. Another client, initially told by a competitor that their unit was dangerous and needed immediate replacement, received a second opinion from Casey Monaco that revealed the system had years of remaining life after a simple tune-up. Technicians explain sizing and operation in accessible terms, with one reviewer noting that Casey detailed how the Mitsubishi heat pump would perform across temperature ranges. The crew remains courteous and efficient, with multiple reviewers recommending the company without reservation.
All 36 reviews award 5 stars, with customers specifically praising owner Casey's technical explanations and the team's permit and rebate handling. Multiple reviewers describe same-day emergency response during frigid weather, and several clients mention returning for additional services or referring neighbors.
| Sunday | Closed |
| Monday | 8 AM–4 PM |
| Tuesday | 8 AM–4 PM |
| Wednesday | 8 AM–4 PM |
| ThursdayToday | 8 AM–4 PM |
| Friday | 8 AM–4 PM |
| Saturday | Closed |
Mitsubishi variable-speed heat pump systems sized and installed with permit handling and rebate application assistance.
Ductless mini-split units for homes without existing ductwork, with custom sizing and same-day installation.
Air conditioning tune-ups, diagnostics, and repair services for all residential systems.
Furnace and heating equipment repair, emergency service, and seasonal maintenance.
Same-day response for heating and cooling emergencies, including holiday and extreme weather situations.
Professional load calculations and equipment recommendations explaining options and operational details.