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Claim Your Free PageOld Redwood Heating and Cooling serves Santa Rosa and the wider Sonoma County community, delivering heating and cooling solutions from a locally rooted operation. The business holds a perfect 5-star rating compiled across four client reviews, reflecting consistent craftsmanship and communication. Homeowners throughout the region trust this contractor for furnace replacements, system diagnostics, and climate control installations.
This contractor distinguishes itself through transparent pricing and personalized service instead of brand partnerships or specialized rebates. Justin, the lead technician, takes time to explain each diagnosis thoroughly and presents all available options before work begins, ensuring homeowners understand exactly what they're paying for. Customer reviews note competitive rates that consistently beat other local quotes, with no surprise line items on final invoices.
Megan Keeling's review describes how Justin arrived to troubleshoot a broken HVAC system, then performed a complete cleaning and full servicing after resolving the core issues, keeping her informed throughout the process. Birdie compared quotes from several companies before choosing Old Redwood and found them significantly more fair than competitors, praising the team's efficiency and cleanliness during installation. David Sonnenberg appreciated that Justin took extra time to ensure he understood the diagnosis and every option available, resulting in a solution that matched both his needs and budget. Each reviewer highlights the same technician by name, suggesting homeowners work directly with the owner rather than a rotating crew.
All four reviews award five stars, with the technician Justin named explicitly by every reviewer. Three clients specifically mention fair or competitive pricing as a defining strength, while two reviews praise his willingness to explain technical details in accessible language.
Full furnace removal and installation, with one reviewer detailing a seamless replacement process from start to finish.
Diagnostic services identifying system issues, with one client praising thorough troubleshooting of a broken system.
Complete cleaning and full servicing performed after repairs, ensuring system longevity and performance.
Technical diagnosis explaining the problem and all available solution options to homeowners.
Installation and setup of heating and cooling systems for new or replacement applications.