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Claim This BusinessAbout Richard Osorio Heating & Air
Richard Osorio Heating & Air operates in Santa Rosa, California, delivering heating and cooling solutions to residential clients across the region. The company holds a 5.0-star average rating from nine client reviews, reflecting consistent service quality. Technicians employed by the business handle furnace installations, central air systems, heat pump retrofits, and routine maintenance for heating and cooling equipment. Customers in Santa Rosa and surrounding Sonoma County communities have relied on this contractor for multi-year service relationships, with some clients noting several years of continuous care.
The contractor distinguishes itself through specialized heat pump installations, transitioning customers from older gas-powered cooling systems to modern heat pump technology. Reviewers specifically mention the team's ability to diagnose furnace problems that other contractors failed to resolve over extended periods. One client detailed how the technician identified an issue on the first visit after two weeks of unsuccessful attempts by other companies. The team provides same-day service for urgent situations and maintains communication with customers even over weekends to coordinate parts and repairs.
Customer accounts consistently highlight technician Sergio, who has handled furnace diagnostics, same-day repairs, and system installations for multiple reviewers. One client described Sergio arriving at 2pm as promised and immediately beginning work on a new furnace and central air installation. Another reviewer noted Sergio's diagnostic skill resolved a furnace issue that had persisted across two weeks and multiple visits from other contractors. The team members are described as knowledgeable, personable, and willing to discuss home systems without rushing through appointments.
What Customers Say
Nine reviewers awarded five stars, with multiple accounts naming technician Sergio for same-day arrival, efficient diagnosis, and weekend communication. Two reviewers specifically mentioned the contractor resolved furnace problems that other companies could not fix over two-week periods. Customers describe the team as knowledgeable, personable, and willing to explain options clearly.
Services
Furnace Installation
New furnace installation for residential homes, including modern high-efficiency units.
Central Air Installation
Complete central air conditioning system installation and setup.
Heat Pump Installation
Heat pump installation replacing older gas-powered cooling systems.
Furnace Repair
Furnace diagnostics and repair, including difficult problems other contractors could not resolve.
AC Repair & Maintenance
Air conditioning tune-ups, diagnostics, and repair services.
Heater Servicing
Regular heating system maintenance and servicing for existing residential equipment.
System Diagnostics
Comprehensive system diagnosis identifying issues that require multiple repair visits from other contractors.