Sync Systems

Sync Systems is a home automation company based in Santa Rosa, California, holding a 5.0-star rating across seven verified client reviews. The business operates Monday through Friday from 8 AM to 4:30 PM, providing smart home integration services to residential clients throughout the greater Santa Rosa area. Mike leads project delivery, with support from office coordinator Sarah and field technician Gabe, creating a three-person team capable of handling installations ranging from single television mounts to whole-home automation integration.

What distinguishes Sync Systems is their specialization in Control 4 whole-home automation platform integration, a contractor-level system that coordinates lighting, climate, entertainment, and security from a single interface. Multiple reviewers describe the team as knowledgeable regarding this platform, with one client specifically noting successful integration of an automatic gate control board into an existing Control 4 setup. The company also handles outdoor entertainment installations, including weather-rated television mounting and dedicated audio systems.

Client feedback consistently highlights Mike's approach to technology explanation, with one reviewer noting his patience in describing options and recommendations to a customer who described himself as not particularly tech-savvy. When a manufacturing defect caused an outdoor television mount to fail after installation, the team returned to the site, removed the equipment, coordinated warranty replacement through the manufacturer, and reinstalled the corrected unit at no additional charge. Technician Gabe was described as punctual, polite, and efficient by a reviewer whose Control 4 integration required same-day service.